Returns & Exchanges
At M.J. Bale, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them for a refund or exchange within 30 days of purchase, provided they are in original condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack your garments in their original packaging, ensuring all labels and swing tags remain attached to the products.
- 3.Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office or collection point.
- 4.Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.